Do you want to create the perfect experience for new members in your community? Let’s dive into the world of journey mapping! By putting yourself in their shoes, you can understand their needs and pave the way for them to become active members.

The Perfect Member Experience

Not everyone is familiar with Discord, so it’s important to make the onboarding process inclusive and straightforward. Think about creating spaces that are easy for new members to start chatting and aren’t overwhelming. Remember, your server might be the first they encounter!

Helping New Members Find Their Way

The first 15 minutes are crucial in engaging new members. To help them navigate your server with confidence, consider enabling the Community feature. By setting up built-in membership screening and a Welcome Screen, you can provide the necessary guidance.

• Use your Welcome Screen to highlight key channels and important information. Include a combination of informative and engaging channels, such as an introductions channel where new members can send their first message.

• Membership screening requires new members to read and agree to your server rules before they can start chatting. This is particularly effective for medium to large servers as it automates the process and ensures everyone understands the community’s expectations.

Sharing Your Community Mission

Having a clear mission from the beginning is crucial for guiding decision-making and creating a sense of purpose within your community. Start by crafting a concise purpose statement that answers the following questions:

• Who is the community for?
• What should people do in the community?
• Why will this bring value to everyone involved?

Share this mission statement in a public channel so that new members can see it when they join. When members feel like their values align with the community’s mission and that they belong to a like-minded group, they are more likely to actively participate.

Now that you know the secrets to onboarding new members and helping your community thrive, put them into action and watch your community grow! Visit Fecomic to learn more about creating the perfect member experience.